Repair Policy

Jewelry Repair Policy | Susan Saffron Jewelry

At Susan Saffron Jewelry, we take pride in our quality craftsmanship and attention to detail. While fine jewelry is delicate and should be handled with care, we understand that wear and tear happens.

If you need a jewelry repair for an item purchased through saffronjewelry.com or our Dallas store, please email info@saffronjewelry.com with the following details:

• Order Number (if purchased online)
• Name
• Return Address
• Repair Issue
• Photos (to help assess the repair)

Repairs may be subject to a fee based on the item's condition and repair needs.

Repair Services for Non-Susan Saffron Jewelry Items

Need a repair for a piece not purchased from our website or Dallas store? No problem! Email info@saffronjewelry.com with details about the repair and attach clear photos. Our team will provide a quote and repair time estimate within 1-3 days.

For expert jewelry repair services in Dallas and beyond, trust Susan Saffron Jewelry to restore your treasured pieces.